Communicate Anywhere. Anytime.

Business Continuity, Backup Systems and

Remote Site Communications

On Call offers two types of satellite services and a variety of form factors to meet the needs of your project.

Top Questions From Clients Choosing a Satellite Service

Can I get as much bandwidth as I need?

Yes. Most requirements can be easily met on one of our two service networks and using small VSAT antennas. From backing up an office on a business continuity plan to high quality HD live video transmission for broadcasters we have a service plan to meet your needs. And our network has plenty of overflow capacity to multiple sources so you can feel comfortable knowing we always have enough bandwidth.

How much does satellite Internet cost?

Satellite Internet rates are determined by the following factors.

How much bandwidth you need to access. Do you need 512 Kb/s or 10 Mb/s?

How long you need to access the time for. 15 minutes or a full week?

How frequently you need to access the time. Plans that provide everyday access are generally priced more economicallythan occasional rates.

Are you on a shared satellite network (TDMA) or a dedicated (SCPC) link?

The Service Level Agreement you require of the service

Can you provide me with both the satellite equipment I need and the service?

Absolutely. We provide turnkey solutions including hardware, satellite space and any communications engineering services required to integrate your new system into your workflows.

Does satellite Internet work the same as the Internet I am used to?

Yes, it mostly does. Because of "satellite delay" (the physical time it takes for a signal to travel over 46,000 miles from the earth, to the satellite and back) there are some applications which may work differently but nearly every application will work fine. We can help you evaluate which of your applications need a litle extra TLC to ensure that your systems work quickly and reliably.

Questions You Should Ask a Satellite Service Provider BEFORE You Sign A Contract

  • What is your coverage area?
  • What do I need to do to change geographic locations?
  • Do you support EVERYTHING you sell?
  • What kind of technical support do you offer? will I be charged for after hours time or for hardware troubleshooting?
  • Do you have a support line specifically for commercial clients?
  • How are your support staff trained?
  • How will you ensure adequate space is available in the event of a natural disaster or major event?
  • Do you have a backup satellite? How will you handle outages?
  • What kind of assurances do I have about the quality of the link and the availability of space?
  • Which other satellites can I use the equipment I am purchasing on?

Not all satellite networks are created equal.

 

On Call stands for high quality satellite equipment, top quality service, incredible client technical support. We believe in fair, honest pricing and a product and service we can stand behind with pride.

 

Our client support team develops relationships with our clients. They know your technical comfort level and how you use your service. So they can help you identify problems quickly and get them resolved.

 

Find out what the difference means to your company. Call us at (949) 707-4729

 
 
 
 
 
WEAU-TV (Eau Claire, WI) Showcases their new QuickSPOT system to SBE Chapter December-16-2013 December-16-2013

Society of Broadcast Engineers Picnic featuring QuickSPOT SNG satellite system
On September 3rd, Todd Ritchie and Ron Viste of WEAU (Eau Claire, WI) hosted Society of Broadcast Engineers (SBE) Chapter 112 of Western Wisconsin for their annual steak picnic, which provided a great opportunity for the station to showcase their new QuickSPOT vehicle.  


Tim Jackson from On Call Communications was on hand to describe the system and provide an overview of the On Call QuickSPOT product, which greatly simplifies the process and increases affordability for satellite news gathering.  SBE members representing other stations from the LaCrosse/Eau Claire DMA were able to see for the first time how a hybrid TVU/satellite on-demand system can increase news coverage capabilities at a fraction of the cost of a traditional satellite news gathering vehicle.Get reliable, dedicated  high speed satellite Internet uplinks anywhere with QuickSPOT  



“We are thrilled to have recently rolled out our new QuickSPOT vehicle and look forward to getting our news crews comfortable with the simplicity and flexibility of the hybrid TVU/satellite system.  We are the only station in the market that won’t be limited by cellular and microwave limitations,” says Ron Viste of WEAU.  


Society Broadcast Engineers learns how to use their bonded cellular backpack over an IP satellite linkOn Call’s Tim Jackson states, “we were pleased to be part of SBE Chapter 112’s meeting and to show others in the market the features, benefits and simplicity of the QuickSPOT system.  We’re proud to support WEAU as the market leader in the LaCrosse-Eau Claire market as they greatly expand their newsgathering capabilities.”

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On Call Supports CBS News Teams Live in Haiti Using QuickSPOT Satellite News Gathering Systems June-15-2010

On Call Communications sprung into action again in support of CBS News in Haiti providing live and taped video feeds, internet access and phone lines for their news teams covering the earthquake using the QuickSPOT satellite news gathering system.

 

 CBS News In Haiti uses QuickSPOT satellite news gathering system

 

 

On Call used the very portable QuickSPOT 96 centimeter fly and drive satellite news gathering antenna to establish a high speed internet pipe which CBS News crews used for their video and communications needs. The system transmitted both live and edited standard definition MPEG-4 video feeds for the producers in addition to establishing a mobile office complete with direct dial in/out phone lines and wireless internet access for email, web browsing and corporate communications .


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